Support for Practitioners
If you have any questions about our Conditional Specific Formulas®, please contact our office.
Jim Massey, ND began his commitment to an education in nutrition in 1975, when he opened the first natural food store in Durham, North Carolina, called Beautiful Day Natural Foods. In 1985, he graduated from the National University of Natural Medicine in Portland, OR. In Jim’s 35 years of studying nutrition, being a family practitioner, teaching nutrition, and formulating supplements for many of the major nutritional supplement companies, he has personally witnessed the incredible benefits that clinical nutrition can provide. Using that experience and knowledge, Jim founded Mountain Peak Nutritionals with the assistance of his wife, Karen, VP of MPN.
Jim is regularly in the office and available to assist doctors and licensed health care providers. He is glad to give practitioners a free consultation on how you can successfully utilize our Condition Specific Formulas® with your patients. Furthermore, our knowledgeable and friendly staff are also available to answer most questions and can be reached from 9:00-5:00 PST, M-F, toll free at 1-877-686-7325 or email: firstname.lastname@example.org.
How to Order
If you would like to open a new practitioner account, please choose one of the following methods:
- Call our office at 503-292-7272 or toll free at 1-877-686-7325 during business hours, Monday-Friday, 9am – 5pm (PST)
- Set up your account online by visiting the online registration page. If you’re new to MPN, account activation may take longer as we will need to collect additional account set-up information prior to online wholesale purchasing approval.
- Introduce yourself and let us know what type of practitioner you are via email: email@example.com
Existing Accounts: To purchase online you must first visit our registration page to create your user account, which will need to be approved before placing your first order via our website. Existing account holders will generally be approved within 1 business day. You may also place your orders by phone, fax, email. You may call orders in 24 hours a day. If you call after business hours you can leave your order request on our secure voice mail – be sure to include practitioner name and phone number along with the items you’d like to order. Orders are generally shipped same-day or next business day. Please note: we do not guarantee same-day shipping.
Alaska, Hawaii, and Puerto Rico practitioners: Our website is not able to estimate shipping costs for your orders placed online. All online orders submitted by practitioners in AK, HI, & PR will only be charged for the order subtotal only by our automated system. Shipping & Handling charges will be assessed and charged separately by office staff. Because of this limitation, we will need to keep a credit card on file in our secure database.
Shipping Fees (wholesale accounts)
$9.00 shipping & handling to local OR & WA
$10.50 to all other contiguous states (AK, HI, & PR additional charges apply.)
Free shipping on wholesale orders over $300 (in continental US).
Sorry, we do not ship internationally.
$3.00 additional charge for Drop shipments.
Shipping charges are subject to change without prior notice.
2% discount on wholesale orders over $500
5% discount on wholesale orders over $1000
10% discount for new wholesale customers – valid on 1st order only
All discounts are calculated before shipping costs.
Methods of Payment
Product returns are only accepted with prior authorization.
Returns must be made within 30 days of invoice date.
Shipment Discrepancies: MPN must be notified of any shipping discrepancies within 3 days of receiving your order.
All prices subject to change without notice.
877-MTN-PEAK (877-686-7325) toll free
9953 SW Arctic Dr
Beaverton, OR 97005